Increase pulltab sales!
Plus your pulltab sellers will receive more tips!1. Know regular Guests. (Slow periods get to know for future sales.)
a. Name recognition.
b. High rollers-share information about dealers-hard working, always talking, exceeds
guest service expectations.
c. Tendencies of purchases-match play, top prize, tax rate…
2. Speed in reading playbacks. Practice.
3. Speed in counting tickets. (Tray set up for quick selling tickets)
4. Outstanding Guest Service.
5. "Pulltabs" announced while walking aisles. Notice repeat pulltab purchases.
6. Fast, Courteous Service. Repeat guests.
7. Change should be kept in hand!
(Small bills available, denominations separated, accepts all denominations)
8. PLAYBACKS AND CASH EQUAL Tips!
9. Tell guest any one ticket could be a "Big" winner.
10. Pulltab knowledge: win-ratio, top prize frequency ratio and number of winners per guest
tendencies-more small playbacks and/or higher top prize. ($599.00 and under for taxes)
11. The best dealers always go to (available) guests!
12. Getting the GUEST to buy more than they want!
(E.g.: $25.00 a pack instead of $20.00 worth! Five dollar quarter packs)
13. CONFIDENCE IN YOURSELF! ( NON REPETITIVE TRANSACTIONS.) Strive to count playbacks
only once and hand tickets/change directly to guest.
14. Cheerful and friendly SMILE!
15. Say "Thank you" and "Good luck" after each transaction and have common courtesy for others.
